Financial Management
We work closely with our clients to define the “Economic Transaction”. The first important step is to develop a “Taxonomy” or Hierarchy of Services within a Service Catalog. This consists of role-based business services, customer-facing services and supporting services. Knowing and being able to communicate your service offerings to internal clients is a prerequisite for financial capability transformation.
Unit Cost Modeling
We design and implement multi-dimensional, driver-based, cause-and-effect Shared Service unit cost models to assign organizational spending; starting with resource costs and assigning them ultimately to the internal service consumer. This results in a full absorption, consumption-based “Cost-to-Serve” model for any and all Shared Service organizations.
Demand Forecasting
Cost modeling integrated with a driver-based demand driven rolling forecast is a best practice solution – looking into the future to understand the impacts to your business, is a more effective way to manage demand and cost.
